Privacy Policy
Last updated November 2, 2026
Compa is a texting assistant that writes marketing drafts for service business owners. It is operated by Famedia LLC, a New York limited liability company ("Famedia," "we," "us"). This policy explains what we collect when you text Compa at (516) 452-8282 or visit textcompa.com, how we use it, who helps us run the service, and the choices you have.
Text messages and your number
You start with Compa by texting COMPA to (516) 452-8282. We reply to what you send. Check-ins and a Monday recap only come if you reply YES when we ask. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel.
Texts about Compa are sent by Famedia LLC, and your consent to receive them is for Famedia LLC only. We do not sell or share your phone number, SMS opt-in data or text messages with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We never sell your information, and Compa never texts your customers.
1. Who this covers
This policy covers business owners and their staff who text Compa ("you"), visitors to textcompa.com and app.textcompa.com, and people whose details an owner mentions in a message, such as a customer's first name.
2. What we collect
Information you give us
- Your mobile number and your name.
- Messages you send Compa, including text, photos and links.
- Information about your business: its name, services, the towns you work in, how you like to sound, your Google review link, your website and your social media handles.
- Facts about your business you ask Compa to remember.
- Details about jobs or customers you choose to include, such as a customer's first name, a town or a street name. Compa doesn't need your customers' phone numbers, email addresses or full addresses, so please leave them out.
Information from public sources
When you send us your website or Google listing, we read the public pages to build a profile of your business. You confirm or correct that profile before Compa uses it.
Information created as you use Compa
- The drafts Compa writes and whether you approved or edited them.
- Consent records: when you replied YES to check-ins, and when you texted STOP or START.
- Billing status from our payment processor. We don't receive or store your full card number.
- Standard technical data when you visit our websites, such as IP address, browser type, pages visited and cookie identifiers set by the advertising pixel described in section 13.
3. How we use it
- To write drafts you ask for, such as Google posts, social captions, review request texts, review replies and quote follow-ups, and to answer your marketing questions.
- To keep an accurate profile of your business so drafts sound like you and only state facts you've confirmed.
- To send the texts you asked for, and check-ins or recaps only if you opted in to them.
- To handle billing, support and account questions.
- To review conversations and drafts for quality and safety. A person on our team may read your messages and drafts to check that Compa is working correctly, and we may use examples with personal details removed to test Compa's accuracy.
- To keep Compa secure, prevent fraud and fix errors.
- To comply with the law.
We don't sell personal information, and we don't use your content for advertising. We don't send you promotional texts, such as offers to upgrade, unless you give separate written consent for them.
4. Text messaging
Compa is a conversation you start. When you text Compa, we reply about what you sent. Recurring check-ins (for example, a nudge when we haven't seen a job photo in a few days) and a Monday recap are sent only after you reply YES to a request asking whether you want them, and never more than 2 per week. We send those between 9am and 7pm in your time zone.
Message frequency varies. Message and data rates may apply. Reply HELP at any time for help. Reply STOP to stop all texts from Famedia LLC; you'll get one confirmation and nothing after it. Reply START to come back.
Texts about Compa are sent by Famedia LLC, and your consent to receive them is for Famedia LLC only. We do not sell or share your phone number, SMS opt-in data or text messages with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Who helps us run Compa
We use service providers to operate Compa. They process information only on our behalf and only to provide their service to us. Meta Platforms is the exception: it also uses what the pixel collects under its own data policy, as section 13 explains. Google Fonts and cdnjs are different too: your browser contacts them directly when a page loads, and they handle that request under their own policies.
| Provider | What they do for Compa |
|---|---|
| Twilio | Sends and receives our text messages |
| Anthropic | Provides the AI model that reads your messages and photos and writes drafts. Its commercial terms don't allow it to train its models on the content we send. |
| Supabase | Stores your messages, photos and business profile |
| Vercel | Hosts textcompa.com and our app, and counts site visits without cookies |
| Meta Platforms | Measures visits to textcompa.com and shows Compa ads to people who visited (section 13) |
| Google (Google Fonts) | Delivers the typefaces on textcompa.com. Your browser requests them directly, which shares your IP address and browser details with Google. |
| Cloudflare (cdnjs) | Delivers the code that draws the QR codes on textcompa.com. Your browser requests it directly, which shares your IP address and browser details with Cloudflare. |
| Inngest | Runs background tasks, such as preparing drafts |
| Stripe | Processes payments |
| Sentry | Reports software errors. We remove phone numbers and message text from these reports. |
| Langfuse | Records AI requests and results so we can check draft quality |
| Our email provider | Delivers email sent to hello@textcompa.com |
We may also disclose information when the law requires it, to protect the rights and safety of our users or others, or if Famedia is merged with or sold to another company, in which case the new owner must follow this policy. Each of these is subject to the text messaging commitment in section 4.
6. Your customers' information
Owners sometimes mention a customer while asking for a draft. We use that information only to write the draft you asked for. Compa never contacts your customers. Drafts written for public posting leave out customers' full names, street addresses and phone numbers. If you are an owner's customer and want your information removed, email hello@textcompa.com.
7. How long we keep it
- We keep your messages, photos and business profile while your account is active.
- When you ask us to delete your data or close your account, we delete your messages, photos and business profile within 30 days. Copies in our providers' backups are removed on their normal backup schedules.
- We keep consent and opt-out records for at least 5 years, and billing records as long as tax law requires, because the law requires us to be able to show them.
- Texting STOP stops messages but doesn't delete your data. To delete it, email us.
8. Your choices
- Ask to see, correct or delete the information we have about you or your business by texting Compa or emailing hello@textcompa.com. We respond within 30 days.
- Tell Compa a fact is wrong and it will stop using it.
- Turn off check-ins and recaps by texting Compa that you don't want them anymore, or stop all texts by replying STOP.
Some states give residents additional privacy rights. We honor the requests above no matter where you live.
9. Security
Information is encrypted in transit. Photos are kept in private storage. Access to your data is limited to the people and systems that need it to run Compa. No system is perfectly secure, and if a breach affects your information, we'll notify you as the law requires, including under New York's SHIELD Act.
10. Age limit
Compa is for business owners and their staff aged 18 or older. We don't knowingly collect information from anyone under 18.
11. Changes to this policy
We'll update the date at the top when this policy changes. If a change materially affects how we use your information, we'll tell you by text or email before it takes effect.
12. Contact us
Famedia LLC, New York
Email: hello@textcompa.com
Text: (516) 452-8282
13. Advertising and site measurement
Our website, www.textcompa.com, uses the Meta Pixel, a tool from Meta Platforms, on most of its pages. It doesn't run on this Privacy Policy, our Terms of Service or our SMS proof page.
When you visit a page with the pixel, Meta can collect cookie identifiers, your IP address, details about your browser and device, the pages you visit and whether you tap a Text Compa button. We use this to measure how Compa's ads perform and to show Compa ads on Facebook and Instagram to people who have visited our website. Meta uses this information under its own data policy.
No phone number, text message or photo you send to Compa goes to Meta, and our website has no forms.
To limit this:
- In Facebook or Instagram, open Accounts Center and change your ad preferences.
- Block or clear cookies in your browser's settings.
- Opt out of interest-based ads from participating companies at optout.aboutads.info.
We also use Vercel Web Analytics, which counts page visits and Text Compa taps without cookies.