Terms of Service

Last updated November 11, 2026

These Terms are an agreement between you and Famedia LLC, a New York limited liability company ("Famedia," "we," "us"), which operates Compa. By texting Compa, using textcompa.com or app.textcompa.com, or paying for a Compa plan, you agree to these Terms and to our Privacy Policy.

1. Who can use Compa

Compa is for owners and staff of businesses, aged 18 or older. If you use Compa for a business, you confirm you're allowed to accept these Terms for it, and "you" includes that business.

2. What Compa does

You text Compa photos and notes from your jobs, reviews you received, or questions about marketing. Compa texts back drafts for you to approve: Google posts, social media captions, review request texts, review replies and follow-ups for quotes, along with answers to marketing questions.

Famedia LLC sends Compa's drafts only to you. It doesn't post to Google or social media for you, and it doesn't text your customers. You decide whether and where to use each draft. We may add, change or remove features over time.

3. AI-written drafts

Drafts are written by artificial intelligence. They can be wrong, incomplete or out of date, even though Compa is designed to use only facts you've confirmed. Read every draft before you post or send it, and check its facts, including services, towns, prices, dates and any claims about your business. You're responsible for anything you choose to publish or send.

4. SMS Terms

• Compa is delivered by text message. You join by texting Compa first, and Famedia LLC replies to your messages.
• Famedia LLC sends check-ins (for example, a reminder when you haven't sent a job photo in a few days) and a Monday recap only after you reply YES to a request asking whether you want them. It sends no more than 2 of these per week, between 9am and 7pm in your time zone.
• Message frequency varies. Message and data rates may apply, depending on your mobile plan.
• Reply HELP at any time for help and our support contact.
• Reply STOP at any time to stop all texts from Famedia LLC. You'll receive one text confirming you've opted out and no further texts after it. Because Compa works by text, stopping texts also stops the service until you reply START.
• If you change or give up your mobile number, tell us so we don't send texts meant for you to someone else.
• Mobile carriers aren't liable for delayed or undelivered messages.
• We don't send promotional texts, such as offers to upgrade your plan, unless you give separate written consent for them.

5. Your responsibilities

Accurate information

Give Compa accurate information about your business. Only tell Compa to mention claims you can back up, such as being licensed, insured, bonded or guaranteed, or any price or discount.

Photos

Only send photos you have the right to share. Before posting a photo taken at a customer's home or property, get the customer's permission, and leave out house numbers, faces and anything else that identifies the customer or their address.

Texts you send to your customers

When you forward a review request or follow-up that Compa drafted, you are the sender. You're responsible for having your customer's permission to text them, for following the Telephone Consumer Protection Act and other laws that apply, and for honoring any customer who asks you to stop texting.

Reviews

Ask every customer for a review the same way, rather than only the ones you expect to be happy. Don't offer discounts, gifts or anything else in exchange for reviews, and don't post reviews written by anyone other than a real customer. These rules come from Google's review policies and the Federal Trade Commission's rule on consumer reviews. Compa drafts review requests and replies to reviews. It never writes reviews.

Things you may not do

• Use Compa for anything illegal, deceptive, harassing or hateful.
• Send content about firearms, illegal drugs, cannabis, gambling, adult material or other content prohibited by mobile carriers.
• Send other people's sensitive information, such as Social Security numbers, payment card numbers or health information.
• Try to break, overload, copy or reverse engineer Compa, or use it to build a competing service.
• Use Compa on behalf of a business you aren't authorized to represent.

6. Plans, billing and cancellation

• Free trial. We may offer a free trial with a set number of drafts. The details are shown when the trial is offered.

• Price. Compa is a monthly subscription. During the public beta, your first 3 drafts are free and no card is needed. To keep using Compa after that, you check out through the link Compa texts you. Beta checkouts include a code that makes your first month free. You add a card at checkout, and nothing is charged during that month.

  After the free month, the beta price is $39 a month plus applicable sales tax until 12 months after the date you check out, then $59 a month plus applicable sales tax. Because the first month is free, that is 11 charges at $39. Prices are shown before tax. New York sales tax is calculated at checkout from your billing address and added to each charge.

  The beta price ($39 a month plus tax after the free first month, for 12 months from checkout, then $59 a month plus tax) holds as long as you stay subscribed. If you cancel, or dispute a charge with your card company, the beta price ends, and coming back is $59 a month plus tax. If your plan ends because a payment failed, and the beta price hadn't already ended, you can come back at $39 a month plus tax for 12 months, then $59 a month plus tax. The free first month isn't repeated.

  Your subscription renews automatically each month and charges the card on file until you cancel. We email you a reminder 7 days before each renewal charge, including the first charge after your free month.

  You can cancel at any time from your billing page. Text billing to Compa to get the link. Cancelling ends your plan at the end of the period you've paid for (or at the end of the free month), and you won't be charged again. Texting STOP or CANCEL stops text messages but does not cancel your subscription.

• Automatic renewal. Your plan renews automatically every month. After your free month, your payment method is charged each month until you cancel.
• How to cancel. Text Compa "billing" and it sends a link to your billing page, where you can cancel your plan at any time, or email hello@textcompa.com. Texting CANCEL on its own works like STOP: it stops all texts from Famedia LLC but doesn't cancel your plan. Cancellation takes effect at the end of your current billing month, and you can keep using Compa until then.
• Refunds. Payments aren't refundable, and we don't give refunds for partial months, except where the law requires it. We may issue a refund at our discretion.
• Price changes. We'll tell you by text or email at least 30 days before a price change. It applies from your next billing month, and you can cancel before then. The step from $39 to $59 a month after your first 12 months is part of the beta price you agree to at checkout. We'll still email you at least 30 days before it happens.
• Failed payments. If a payment fails, we'll let you know. If it isn't fixed within 3 days, we may pause your drafts until it is.
• Taxes. Prices don't include taxes, which are added where required.

7. Your content

You own the messages, photos and business information you send to Compa, and you own the drafts Compa writes for you. You give Famedia permission to store, process and use that content to provide Compa to you, to review it for quality and safety, and to improve Compa, including by using examples with personal details removed to test its accuracy. We won't publish your content or use it in our own marketing without your permission.

8. Our property

The Compa name, logo, software and website belong to Famedia. If you send us suggestions or feedback, we may use them without owing you anything.

9. Availability and support

We work to keep Compa running, but texts can be delayed and the service may sometimes be unavailable, including for maintenance or because of problems with our providers or mobile carriers. Some requests, such as billing, refund or account questions, are handled by a person on our team during business hours, Eastern Time. Compa will tell you when a request needs a person.

10. No guaranteed results

Compa helps you post, ask for reviews and follow up more often. We don't promise any particular search ranking, number of reviews, leads, jobs or revenue. Google, social media platforms and your customers control those outcomes.

11. Disclaimers

Compa is provided "as is" and "as available." To the extent the law allows, Famedia disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't warrant that Compa will be uninterrupted or error-free, or that drafts will be accurate or suitable for your purpose.

12. Limitation of liability

To the extent the law allows, Famedia won't be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, customers or data, arising from your use of Compa. Famedia's total liability for any claim related to Compa is limited to the amount you paid us for Compa in the 3 months before the claim arose, or $100 if you haven't paid anything. Some states don't allow these limits, so they may not apply to you in full.

13. Indemnity

You agree to defend and reimburse Famedia for claims, losses and costs, including reasonable legal fees, arising from content you publish or send, texts you send to your customers, or your breach of these Terms or the law.

14. Suspension and ending

You can stop using Compa at any time. We may suspend or end your access if you break these Terms, if payment isn't made, if a mobile carrier or provider requires it, or if we stop offering Compa. If we stop offering Compa, we'll give you at least 30 days' notice and refund any fees paid for time after it ends. Sections 5, 7, 8 and 10 through 18 continue to apply after your access ends.

15. Governing law

New York law governs these Terms, without regard to its conflict of law rules. Any dispute will be decided in the state or federal courts located in Nassau County, New York, and you and Famedia agree to those courts' jurisdiction. Either of us may bring a qualifying claim in small claims court.

16. Changes to these Terms

We'll update the date at the top when these Terms change. If a change is material, we'll tell you by text or email at least 14 days before it takes effect. Continuing to use Compa after that means you accept the change.

17. General

These Terms and our Privacy Policy are the whole agreement between you and Famedia about Compa. If part of these Terms can't be enforced, the rest still applies. If we don't enforce a right right away, we haven't given it up. You may not transfer these Terms without our consent. We may transfer them to a company that takes over Compa.

18. Contact us

Famedia LLC, New York
Email: hello@textcompa.com
Text: (516) 452-8282